




{"id":840,"date":"2017-02-02T12:57:37","date_gmt":"2017-02-02T12:57:37","guid":{"rendered":"https:\/\/www.ccpc.ie\/consumers\/?page_id=840"},"modified":"2025-09-08T09:51:16","modified_gmt":"2025-09-08T08:51:16","slug":"buying-goods","status":"publish","type":"page","link":"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/","title":{"rendered":"Buying goods"},"content":{"rendered":"<div class=\"row\">\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/buying-and-returning-goods\/\">Your rights when buying goods instore<\/a><\/h2>\n<p>What are your rights when you buy goods? When you buy something, you enter into a contract with the business who sells it to you.<\/p>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/problems-with-goods\/\">Problems with goods<\/a><\/h2>\n<p>This page has information about what you should do if you have a problem with the goods aren&#8217;t delivered, or there is something wrong with the things you bought.<\/p>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/what-to-expect-from-goods-you-buy\/\">What to expect from goods your buy<\/a><\/h2>\n<p>What legal obligations does a trader have when selling goods to consumers? How does entering a consumer contract effect your rights?<\/p>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/buying-second-hand-goods\">Buying second-hand goods<\/a><\/h2>\n<div data-post-id=\"2802\" class=\"insert-page insert-page-2802 \"><p>When you buy a second-hand item from a business, you have similar rights to when you buy a new item. However, your rights very much depend on how much you paid for the item. <\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/guarantees-and-warranties\">Guarantees and warranties<\/a><\/h2>\n<div data-post-id=\"2893\" class=\"insert-page insert-page-2893 \"><p>It can be hard to understand the difference between guarantees and warranties and how these work alongside your consumer rights. Find out more about how they work. <\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/shopping-in-the-sales\">Shopping in the sales<\/a><\/h2>\n<div data-post-id=\"2855\" class=\"insert-page insert-page-2855 \"><p>You have the same rights shopping in the sales as you do at any other time of the year.<\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/changing-your-mind\">Changing your mind<\/a><\/h2>\n<div data-post-id=\"2861\" class=\"insert-page insert-page-2861 \"><p>People change their mind about things they buy all the time. You might buy a shirt or dress in a shop and then decide when you get home that you don\u2019t like it, or it doesn\u2019t fit properly.<\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/deposits\">Deposits<\/a><\/h2>\n<div data-post-id=\"2964\" class=\"insert-page insert-page-2964 \"><p>When you pay a deposit you are paying a percentage of the price of a product or service. Paying a deposit shows that you intend to buy the item and it means you are entering into a contract with the business.<\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-sm-12 col-xs-12\">\n<div class=\"landing\">\n<h2><a href=\"https:\/\/ccpc.inventise.ie\/consumers\/shopping\/buying-goods\/pawning\">Pawning\u00a0<\/a><\/h2>\n<div data-post-id=\"2212\" class=\"insert-page insert-page-2212 \"><p>A pawnbroker will lend you a sum of money where you provide an acceptable item as security on the loan. Jewellery is the main item that pawn brokers accept.<\/p>\n<\/div>\n<\/div><!--\/endlanding-->\n<\/div>\n<\/div><!--\/row--><div class=\"clear\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What are your rights when you buy goods &#8211; new and second-hand? How do guarantees and warranties work? Are your rights the same when you shop in the sales? What happens if you change your mind after you buy something?<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":12505,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"page-sub-landing.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[22,15],"class_list":["post-840","page","type-page","status-publish","hentry","tag-buying-goods","tag-shopping"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Consumers Rights - Buying Goods - CCPC<\/title>\n<meta name=\"description\" content=\"Information on your rights as a customer when buying products. 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