




{"id":21179,"date":"2024-11-04T16:03:34","date_gmt":"2024-11-04T16:03:34","guid":{"rendered":"https:\/\/ccpc.inventise.ie\/consumers\/?page_id=21179"},"modified":"2024-11-06T17:13:12","modified_gmt":"2024-11-06T17:13:12","slug":"shop-smart","status":"publish","type":"page","link":"https:\/\/ccpc.inventise.ie\/consumers\/consumer-rights\/shop-smart\/","title":{"rendered":"Shop smart by taking control of your spending"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignnone size-full wp-image-21185\" src=\"https:\/\/ccpc.inventise.ie\/consumers\/wp-content\/uploads\/sites\/2\/2024\/11\/Banner.png\" alt=\"\" width=\"100%\" srcset=\"https:\/\/ccpc.inventise.ie\/consumers\/wp-content\/uploads\/sites\/2\/2024\/11\/Banner.png 627w, https:\/\/ccpc.inventise.ie\/consumers\/wp-content\/uploads\/sites\/2\/2024\/11\/Banner-300x37.png 300w, https:\/\/ccpc.inventise.ie\/consumers\/wp-content\/uploads\/sites\/2\/2024\/11\/Banner-500x62.png 500w\" sizes=\"(max-width: 627px) 100vw, 627px\" \/><\/p>\n<p><strong>Please note this content, including banners, are unapproved drafts. For layout visualisation purposes only!<\/strong><\/p>\n<p>Thinking of bagging a bargain this Black Friday? You\u2019re not alone. This year, 36% of Irish consumers plan on hitting the shops over the Black Friday and Cyber Monday weekend (29 November to 2 December), according to our research. That figure rises to 57% in the under 25s.<\/p>\n<p><span data-contrast=\"auto\">Sales are always tempting, and when an attractive price cut is for one day only, it can be too much to resist. But is that discount all that it seems? And what rights to do you have if something goes wrong?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p>If you use credit to make the purchase, it\u2019s a good idea to factor in that extra cost when deciding to buy. It\u2019s always important to keep an eye on the debt you are taking on.<\/p>\n<p><span data-contrast=\"auto\">It only takes a few minutes to understand your consumer rights when buying in the sales, and our useful tips on managing your spending and credit will help you make better decisions, even in the heat of the moment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p>Remember, Christmas is just around the corner Enjoy the early sales, but shop smart and use your money wisely.<\/p>\n<h2><span data-contrast=\"none\">Sales prices<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Businesses must be honest and not mislead you into thinking you are getting a better deal than you really are.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When selling to you in the Black Friday sales, a business cannot:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Discount a product from a price it was never on sale for<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Hike the price up for a few days, then advertise a discount based on that artificial change<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Businesses must set their Black Friday campaign discounts based on the <\/span><b><span data-contrast=\"auto\">lowest price a product was on sale for during the previous 30 days<\/span><\/b><span data-contrast=\"auto\">. All goods on sale must now show this prior price.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p>For example, if you see an item marked \u2018was \u20ac500 \u2013 now \u20ac250\u2019, it must have been priced at \u20ac500, at the very lowest, in the 30 day period before the price reduction. It is against the law for shops to give a misleading previous price.<\/p>\n<p><a href=\"https:\/\/www.ccpc.ie\/consumers\/shopping\/pricing\/\"><span data-contrast=\"none\">Learn more about pricing rules<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Same consumer rights during the sales<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">When you buy something in the Black Friday sales at a reduced price, you have the same rights and protections as if you bought it at full price.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Read more about your rights if you buy <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/shopping\/buying-goods\/buying-and-returning-goods\/\"><span data-contrast=\"none\">goods<\/span><\/a><span data-contrast=\"auto\">, <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/contracts-and-services\/contracts-and-services\/\"><span data-contrast=\"none\">services<\/span><\/a><span data-contrast=\"auto\"> or <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/contracts-and-services\/buying-digital-content-services\/\"><span data-contrast=\"none\">digital content\/services<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">If something goes wrong<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">When you buy a <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/shopping\/faulty-goods\/\"><span data-contrast=\"none\">faulty item<\/span><\/a><span data-contrast=\"auto\">, your first step is always to contact the business. If the fault occurs within 30 days, you can cancel the purchase and get a full refund. The refund must be the actual price you paid. If you no longer have your receipt but paid for the item with your card, a card statement will do.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can agree to a replacement or a repair instead if you prefer. If more than 30 days has passed since you made the purchase, you can still insist on a refund if the fault is serious. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you buy in store, you have no right to a refund if you change your mind. But if you buy online, you can change your mind and get a refund within 14 days of receiving the item.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Shop notices that say \u201cno refunds\u201d or \u201cno exchanges\u201d do not change your consumer rights for faulty goods.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<div class=\"toptip\">\n<h3>Top Tip<\/h3>\n<p><span data-contrast=\"auto\">Your consumer rights are independent of any warranty or guarantee. If something is faulty or not as advertised, your rights to a repair, replacement or refund are strongest in the first year after purchase. You still have rights after the first year.<\/span><\/p>\n<\/div>\n<h2><span data-contrast=\"none\">Choose credit carefully<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Almost a third of consumers plan to borrow to pay for Christmas. Credit can feel like a lifeline when you don\u2019t have the money to hand to meet these big expenses.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">However, easy access to credit options like Buy Now, Pay Later or credit cards can tip people over their spending limits. It is important to have a budget plan to help you cope with the increased demands of the festive season. Let\u2019s look at how you can do this effectively.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Use our budgeting tools<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">There\u2019s still plenty of time to plan for Christmas. Look at your day-to-day spending and see what you can afford to spend over the coming weeks. We have a useful <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money-tools\/budget-planner\/\"><span data-contrast=\"none\">budget planner<\/span><\/a> <span data-contrast=\"auto\">to help you do this.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You just need to fill in the amount you have coming in, and the budget planner will let you break down your spending into the main costs. You can then see how much you are expecting to spend and compare this to your income. This will help you control your spending better on a tight budget.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Why not start putting money aside immediately? Use our <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money-tools\/spending-calculator\/\"><span data-contrast=\"none\">spending calculator<\/span><\/a><span data-contrast=\"auto\"> to see what you are spending and what you could save by cutting back.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Buy Now, Pay Later<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">If you find yourself needing to use credit, it is important you understand the full cost and what exactly you are signing up to. Buy now, Pay Later is a credit arrangement that allows you to buy goods or services now and pay for them later. It is a quick way to pay for things and allows you to spread the cost over months or years.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Buy Now Pay Later is a loan, although some BNPL providers might offer an interest free period. Often, BNPL use a higher interest rates than those offered by banks or building societies.\u00a0<\/span><\/p>\n<div class=\"toptip\">\n<h3>Top Tip<\/h3>\n<p><span data-contrast=\"auto\">Always read the terms and conditions before you enter any BNPL agreement. You may end up having to pay fees and charges if you are late or miss a payment. If you miss payments on any loan over \u20ac500, it can affect your <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money\/loans\/your-credit-history\/\"><span data-contrast=\"none\">credit history<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>\n<p><span data-contrast=\"auto\">\u00a0<\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money\/loans\/buy-now-pay-later\/\"><span data-contrast=\"none\">Find out more about BNPL<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<h2><span data-contrast=\"none\">Credit card spending<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">It is best to use savings to pay for Christmas expenses if you can. If you do need to borrow, work out how much you need. For example, if you are going to spend \u20ac1000, a personal loan may be your best option. Use our <a href=\"https:\/\/www.ccpc.ie\/consumers\/money-tools\/loan-comparison\/\">loan comparison rates<\/a> to get the best rates.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Credit cards tend to be\u00a0 one of the most expensive forms of credit and should be avoided if possible. January is a tough month financially. The post-Christmas credit card bill can make for worrying reading. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It doesn\u2019t take long for credit card debt to stack up, unless you can pay the balance in full at the end of each month. The higher the interest rate you pay, the more it costs you. Find out what your current rate is on your bill. Our <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money-tools\/credit-card-comparisons\/\"><span data-contrast=\"none\">credit card Money Tool<\/span><\/a><span data-contrast=\"auto\"> compares the different rates on offer.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You may be able to switch your credit card provider and transfer your balance to a lower interest rate. This will give you space to pay down the balance. It is best to use savings to pay for Christmas expenses if you can.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<div class=\"toptip\">\n<h3>Did you know?<\/h3>\n<p><span data-contrast=\"auto\">A personal loan of \u20ac1000 from any provider on our Money Tool would be cheaper than even the cheapest credit card currently available if you are repaying it off over a period. Compare the cost of credit with different loan options using our <\/span><a href=\"https:\/\/www.ccpc.ie\/consumers\/money-tools\/loan-comparison\/\"><span data-contrast=\"none\">personal loans Money Tool<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>\n<p><a href=\"https:\/\/www.ccpc.ie\/consumers\/money\/credit-cards\/credit-cards\/\"><span data-contrast=\"none\">Learn more about how credit cards work<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note this content, including banners, are unapproved drafts. For layout visualisation purposes only! Thinking of bagging a bargain this Black Friday? You\u2019re not alone. This year, 36% of Irish consumers plan on hitting the shops over the Black Friday &hellip;<\/p>\n","protected":false},"author":178,"featured_media":0,"parent":16706,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-21179","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shop smart by taking control of your spending - CCPC Consumers<\/title>\n<meta name=\"description\" content=\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shop smart by taking control of your spending - 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