{"id":34890,"date":"2020-03-20T12:30:40","date_gmt":"2020-03-20T12:30:40","guid":{"rendered":"https:\/\/www.ccpc.ie\/business\/?p=34890"},"modified":"2020-03-20T12:19:26","modified_gmt":"2020-03-20T12:19:26","slug":"covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain","status":"publish","type":"post","link":"https:\/\/ccpc.inventise.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/","title":{"rendered":"COVID-19 &#8211; CCPC Reminds Businesses that Consumer Protection Law Requirements Remain"},"content":{"rendered":"<p>The CCPC is responsible for enforcing competition and consumer protection legislation. In the current circumstances, there is a high demand for health products, such as hand sanitiser and surgical masks. As a result, products are increasingly being sold by traders who do not ordinarily operate in the health and hygiene sector. They are also being sold through different channels including the internet and through social media platforms.<\/p>\n<p>Whilst the vast majority of businesses act in good faith and do not seek to take unfair advantage, in these challenging times there is a heightened risk that a small minority of traders may engage in commercial practices which are damaging to consumer welfare particularly vulnerable consumers.<\/p>\n<p>The CCPC has been actively monitoring compliance with current consumer protection law requirements, including commercial practices which are misleading to consumers, for example, include making a representation that a product is able to cure an illness when it cannot.<\/p>\n<p>The CCPC is monitoring websites and where we identify issues, we will take appropriate action to protect consumers. We encourage any consumer that encounters misleading practices or experiences difficulties with any online trader offering health products for sale to contact us so that we can advise them of their rights. \u00a0You can contact the CCPC <a href=\"https:\/\/ccpc.inventise.ie\/consumers\/contact\/contact-us\/\">here<\/a>.<\/p>\n<p>The CCPC reminds all businesses that they must comply with consumer protection law in all circumstances. This means if you are selling goods or services through a website or e-commerce platforms you are required to provide correct and full information to enable consumers make their purchases on a fully informed basis and to exercise their consumer rights when necessary.\u00a0Further information about consumer protection law and your obligations is available <a href=\"https:\/\/ccpc.inventise.ie\/business\/help-for-business\/consumer-protection-law-how-does-it-apply-to-my-business\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The CCPC is responsible for enforcing competition and consumer protection legislation. In the current circumstances, there is a high demand for health products, such &hellip;<\/p>\n","protected":false},"author":178,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-34890","post","type-post","status-publish","format-standard","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>COVID-19 - CCPC Reminds Businesses that Consumer Protection Law Requirements Remain - CCPC Business<\/title>\n<meta name=\"description\" content=\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19 - CCPC Reminds Businesses that Consumer Protection Law Requirements Remain - CCPC Business\" \/>\n<meta property=\"og:description\" content=\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/\" \/>\n<meta property=\"og:site_name\" content=\"CCPC Business\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-20T12:30:40+00:00\" \/>\n<meta name=\"author\" content=\"Colin Tonge\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Colin Tonge\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/\",\"url\":\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/\",\"name\":\"COVID-19 - CCPC Reminds Businesses that Consumer Protection Law Requirements Remain - CCPC Business\",\"isPartOf\":{\"@id\":\"https:\/\/ccpc.inventise.ie\/business\/#website\"},\"datePublished\":\"2020-03-20T12:30:40+00:00\",\"author\":{\"@id\":\"https:\/\/ccpc.inventise.ie\/business\/#\/schema\/person\/b7993d36b74e04d20fbf67eb4ca2127b\"},\"description\":\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ccpc.ie\/business\/covid-19-ccpc-reminds-businesses-that-consumer-protection-law-requirements-remain\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ccpc.ie\/business\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"COVID-19 &#8211; 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