{"id":74,"date":"2017-02-03T15:47:54","date_gmt":"2017-02-03T15:47:54","guid":{"rendered":"https:\/\/www.ccpc.ie\/business\/?page_id=74"},"modified":"2024-02-23T14:26:09","modified_gmt":"2024-02-23T14:26:09","slug":"other-authorities-links","status":"publish","type":"page","link":"https:\/\/ccpc.inventise.ie\/business\/about\/other-authorities-links\/","title":{"rendered":"Other authorities \/ links"},"content":{"rendered":"
\n

Consumers<\/h2>\n
\n\n

Do you have an issue but don\u2019t know who to contact? It can be confusing to know which organisation can help you with your query.<\/p>\n

The tabs below should help you decide who to contact. If you still aren\u2019t sure, you can get in touch<\/a> with us and we will do our best to point you in the right direction.<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tFor goods\t\t\t<\/h3>\n\t\t\n\t\t
\n\t\t\t<\/p>\n\n\n\n\n\n\n\n
Authority<\/td>\nRemit<\/td>\n<\/tr>\n
Courts Service of Ireland<\/a><\/td>\nThe Courts Service online allows you to take a case in the Small Claims Court. They also provide information on the courts system to the public.<\/td>\n<\/tr>\n
European Consumer Centre Ireland (ECC)<\/a><\/td>\nECC Ireland offers consumers advice on their rights when buying from another EU state.<\/td>\n<\/tr>\n
Society of the Irish Motor Industry (SIMI)<\/a><\/td>\nSIMI is a member\u2019s organisation which consists of car dealers, repairers, retailers, and other operators within the motor industry in Ireland.<\/td>\n<\/tr>\n
Road Safety Authority (RSA)<\/a><\/td>\nThe Road Safety Authority aims to save lives and prevent injuries by reducing the number and severity of collisions on the road. They are also responsible for motor related product recalls.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\t\t<\/div>\n\n\t\t\n\t\t\t\t\t

\n\t\t\t\tFor services and digital content\/services\t\t\t<\/h3>\n\t\t\n\t\t
\n\t\t\t<\/p>\n\n\n\n\n\n\n\n\n\n
Authority<\/td>\nRemit<\/td>\n<\/tr>\n
Courts Service of Ireland<\/a><\/td>\nThe Courts Service online allows you to take a case in the Small Claims Court. They also provide information on the courts system to the public.<\/td>\n<\/tr>\n
European Consumer Centre Ireland (ECC)<\/a><\/td>\nECC Ireland offers consumers advice on their rights when buying from another EU state.<\/td>\n<\/tr>\n
Commission for Communications Regulation (ComReg)<\/a><\/td>\nComReg regulates the communications sector. This includes phone, broadband, radio, broadcast and post.<\/td>\n<\/tr>\n
Coimisi\u00fan na Me\u00e1n <\/a><\/td>\nCoimisi\u00fan na Me\u00e1n is the Digital Services Coordinator and lead competent authority in Ireland for the Digital Services Act.<\/td>\n<\/tr>\n
Commission for Regulation of Utilities (CRU)<\/a><\/td>\nThe Commission for Regulation of Utilities (CRU) is Ireland\u2019s independent energy and water regulator.<\/td>\n<\/tr>\n
Law Society<\/a><\/td>\nThe Law Society of Ireland represents and regulates the solicitors\u2019 profession.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\t\t<\/div>\n\n\t\t\n\t\t\t\t\t

\n\t\t\t\tFor financial products\t\t\t<\/h3>\n\t\t\n\t\t
\n\t\t\t<\/p>\n\n\n\n\n\n\n\n\n
Authority<\/td>\nRemit<\/td>\n<\/tr>\n
Central Bank of Ireland (CBI)<\/a><\/td>\nThe Central Bank of Ireland is responsible for banking and financial regulation. It protects the best interests of consumers of financial services.<\/td>\n<\/tr>\n
Pensions Authority<\/a><\/td>\nThe Pensions Authority is responsible for the proper administration of pension schemes and the protection of pension rights.<\/td>\n<\/tr>\n
Financial Services and Pensions Ombudsman (FSPO)<\/a><\/td>\nThe Financial Services and Pensions Ombudsman is an independent service that helps resolve complaints regulated financial service providers.<\/td>\n<\/tr>\n
Health Insurance Authority (HIA)<\/a><\/td>\nThe HIA is the independent statutory regulator for the private health insurance market.<\/td>\n<\/tr>\n
Money Advice and Budgeting Service (MABS)<\/a><\/td>\nMABS provides free and confidential help for people who are having problems with money management and debt.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\t\t<\/div>\n\n\t\t\n\t\t\t\t\t

\n\t\t\t\tOther queries\t\t\t<\/h3>\n\t\t\n\t\t
\n\t\t\t<\/p>\n\n\n\n\n\n\n\n
Authority<\/td>\nRemit<\/td>\n<\/tr>\n
Other government departments<\/a><\/td>\nOther government departments may be able to help you with your query if it falls under their remit.<\/td>\n<\/tr>\n
Citizens Information Board<\/a><\/td>\nThe Citizens Information Board provides information, advice and advocacy on a broad range of public and social services.<\/td>\n<\/tr>\n
Office of the Ombudsman<\/a><\/td>\nThe Office of the Ombudsman investigates complaints from people against certain public bodies.<\/td>\n<\/tr>\n
Data Protection Commission<\/a><\/td>\nThe Data Protection Commission is responsible for protecting people\u2019s privacy rights in relation to the processing of their personal data.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\t\t<\/div>\n\n\t\t<\/div>\n\n<\/div>

Business<\/h2>\n
\n\n

The CCPC\u2019s remit covers areas including consumer protection, competition law, product safety and credit intermediaries. If you have a query on an area outside of our remit, there are a number of other regulators and public bodies who may be able to help.<\/p>\n

The government single point of contact<\/a> will be able to help direct your query to the correct office.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Here we have a useful list of other bodies who might be in a position to help you if we’re not the right organisation.<\/p>\n","protected":false},"author":113,"featured_media":0,"parent":130,"menu_order":49,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[77],"class_list":["post-74","page","type-page","status-publish","hentry","tag-links"],"acf":[],"yoast_head":"\nOther authorities \/ links - CCPC Business<\/title>\n<meta name=\"description\" content=\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Other authorities \/ links - 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