{"id":49205,"date":"2025-05-27T11:19:45","date_gmt":"2025-05-27T10:19:45","guid":{"rendered":"https:\/\/ccpc.inventise.ie\/business\/?page_id=49205"},"modified":"2025-06-24T09:42:26","modified_gmt":"2025-06-24T08:42:26","slug":"european-accessibility-act-guidelines","status":"publish","type":"page","link":"https:\/\/ccpc.inventise.ie\/business\/enforcement\/accessibility\/european-accessibility-act-guidelines\/","title":{"rendered":"European Accessibility Act guidelines for microenterprises"},"content":{"rendered":"<h2 aria-level=\"1\"><span data-contrast=\"none\">Introduction\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The European Accessibility Act (EAA) covers a range of digital products and services. The EAA will become law in Ireland on 28 June 2025.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you manufacture, import or distribute these products in Ireland, it\u2019s important for you to familiarise yourself with the EAA.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">These guidelines will help microenterprises understand the EAA. They are not intended to be comprehensive or a definitive guide on the requirements in the EAA. Illustrative examples provided throughout the document are not meant as recommended solutions. If you are unsure of your legal obligations, you should seek independent legal advice.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">What are the main goals of the EAA?\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The main goals of the EAA are to:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">increase the availability of accessible products and services across the European Union (EU)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure that accessibility requirements are consistently applied to the manufacturing and sale of in scope products and services across the EU<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure that accessibility requirements are consistently applied to the provision of in scope services across the EU<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">What are the benefits of the EAA?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Businesses will benefit from:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">reduced costs due to common rules on accessibility in the EU\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">easier cross-border trading\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"24\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">more market opportunities for their accessible products and services<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Disabled people and elderly people will benefit from:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"23\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">more accessible products and services in the market\u202f<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"23\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">accessible products and services at more competitive prices<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"23\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">fewer barriers to transport, education and the labour market<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"23\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">more jobs available where accessibility expertise is needed<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">CCPC approach to the EAA\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The CCPC will take a proportionate approach to regulating the EAA. We aim to provide support and reassurance to help microenterprises understand and comply with these new obligations.\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW146706445 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW146706445 BCX8\" data-ccp-parastyle=\"heading 1\">Getting started<\/span><\/span><span class=\"EOP SCXW146706445 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<ol>\n<li><span data-contrast=\"auto\">Check if your business is considered a <\/span><a href=\"https:\/\/ccpc.inventise.ie\/business\/enforcement\/accessibility\/european-accessibility-act-guidelines\/#content3\"><b><span data-contrast=\"auto\">microenterprise<\/span><\/b><\/a><span data-contrast=\"auto\"> under the EAA.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Check if your product falls under the EAA. <\/span><a href=\"https:\/\/ccpc.inventise.ie\/business\/enforcement\/accessibility\/european-accessibility-act-guidelines\/#content4\"><b><span data-contrast=\"auto\">List of products<\/span><\/b><\/a><span data-contrast=\"auto\"> covered by the EAA.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Understand <\/span><a href=\"https:\/\/ccpc.inventise.ie\/business\/enforcement\/accessibility\/european-accessibility-act-guidelines\/#content5\"><b><span data-contrast=\"auto\">your obligations as a manufacturer, importer or distributor<\/span><\/b><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Determine which <\/span><a href=\"https:\/\/ccpc.inventise.ie\/business\/enforcement\/accessibility\/european-accessibility-act-guidelines\/#content6\"><b><span data-contrast=\"auto\">accessibility requirements<\/span><\/b><\/a><span data-contrast=\"auto\"> in the EAA apply to your product.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<h2 aria-level=\"1\"><span data-contrast=\"none\">Microenterprises<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">If your business employs fewer than 10 persons <\/span><b><span data-contrast=\"auto\">and<\/span><\/b><span data-contrast=\"auto\"> has an annual turnover not exceeding \u20ac2 million or an annual balance sheet total not exceeding \u20ac2 million, it is a microenterprise.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW113121117 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW113121117 BCX8\" data-ccp-parastyle=\"heading 1\">Products<\/span><span class=\"NormalTextRun SCXW113121117 BCX8\" data-ccp-parastyle=\"heading 1\"> covered by the EAA<\/span><\/span><span class=\"EOP SCXW113121117 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><strong>Computers and operating systems<\/strong><\/p>\n<ul>\n<li>For example: desktops, notebooks, smartphones, tablets and their operating systems<\/li>\n<\/ul>\n<p><strong>Self-service payment terminals<\/strong><\/p>\n<ul>\n<li>For example: chip &amp; PIN machines, card readers<\/li>\n<\/ul>\n<p><strong>Self-service terminals of services covered by the EAA<\/strong><\/p>\n<ul>\n<li>Automated teller machines (ATMs)<\/li>\n<li>Ticketing machines\n<ul style=\"list-style-type: circle;\">\n<li>For example: travel ticket machines that issue physical tickets, queue number machines used in banks<\/li>\n<\/ul>\n<\/li>\n<li>Check-in machines<\/li>\n<li>Interactive self-service terminals providing information\n<ul style=\"list-style-type: circle;\">\n<li>For example: interactive information screens but not a passive information board<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Equipment used to access electronic communications services<\/strong><\/p>\n<ul>\n<li>For example, home routers, modems, and other devices that are part of the service, or provide access to an electronic communications service<\/li>\n<\/ul>\n<p><strong>Equipment used to access audiovisual media services<\/strong><\/p>\n<ul>\n<li>For example, smart televisions, set-top boxes, streaming devices.<\/li>\n<\/ul>\n<p><strong>E-readers<\/strong><\/p>\n<ul>\n<li>For example: equipment for reading e-books<\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW147295736 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW147295736 BCX8\">T<\/span><span class=\"NormalTextRun SCXW147295736 BCX8\">he products included in the <\/span><span class=\"NormalTextRun SCXW147295736 BCX8\">EAA <\/span><span class=\"NormalTextRun SCXW147295736 BCX8\">are not limited to what can currently be imagined but would also include <\/span><span class=\"NormalTextRun SCXW147295736 BCX8\">future <\/span><span class=\"NormalTextRun SCXW147295736 BCX8\">new<\/span><span class=\"NormalTextRun SCXW147295736 BCX8\"> or<\/span><span class=\"NormalTextRun SCXW147295736 BCX8\"> innovative products that fit the definitions contained in the EAA.\u00a0<\/span><\/span><span class=\"EOP SCXW147295736 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW190468791 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart SCXW190468791 BCX8\" data-ccp-parastyle=\"heading 2\">Example: <\/span><\/span><span class=\"EOP SCXW190468791 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The EAA applies to <\/span><b><span data-contrast=\"auto\">\u2018Consumer terminal equipment<\/span><\/b> <b><span data-contrast=\"auto\">with interactive computing capability<\/span><\/b><span data-contrast=\"auto\">, used for <\/span><b><span data-contrast=\"auto\">electronic communication services.\u2019<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Each of these three phrases included in the product terminology has a definition provided in the EAA. You will need to review the definitions and determine if your product falls within these definitions. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW198800550 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198800550 BCX8\">The <\/span><\/span><a class=\"Hyperlink SCXW198800550 BCX8\" href=\"https:\/\/www.ccpc.ie\/business\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW198800550 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW198800550 BCX8\" data-ccp-charstyle=\"Hyperlink\">Competition and Consumer Protection Commission<\/span><\/span><\/a><span class=\"TextRun SCXW198800550 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198800550 BCX8\"> is the market surveillance authority for all products covered by the EAA.<\/span><\/span><span class=\"EOP SCXW198800550 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW90224400 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW90224400 BCX8\" data-ccp-parastyle=\"heading 2\">A note on accessible <\/span><span class=\"NormalTextRun SCXW90224400 BCX8\" data-ccp-parastyle=\"heading 2\">services<\/span><\/span><span class=\"EOP SCXW90224400 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The compliance authority in respect of services covered by the EAA differs depending on the service. The <\/span><a href=\"https:\/\/www.ccpc.ie\/business\/\"><span data-contrast=\"none\">Competition and Consumer Protection Commission<\/span><\/a><span data-contrast=\"auto\"> is the compliance authority for the following services:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"37\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">E-books and dedicated software\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"37\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">E-commerce services<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><span data-contrast=\"none\">Microenterprises providing services\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The requirements and obligations of the European Accessibility Act (EAA) do not apply to microenterprises providing services.<\/span><\/p>\n<h2><span class=\"TextRun SCXW155205529 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW155205529 BCX8\" data-ccp-parastyle=\"heading 1\">Your obligations as a manufacturer, <\/span><span class=\"NormalTextRun SCXW155205529 BCX8\" data-ccp-parastyle=\"heading 1\">importer<\/span><span class=\"NormalTextRun SCXW155205529 BCX8\" data-ccp-parastyle=\"heading 1\"> or distributor<\/span><\/span><span class=\"EOP SCXW155205529 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Manufacturers, importers, and distributors must ensure that, for the products covered by the EAA, only those in compliance with its requirements are placed onto the EU market.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The obligations of manufacturers, importers, and distributors differ slightly, but all have the responsibility to ensure compliance.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW177472733 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW177472733 BCX8\" data-ccp-parastyle=\"heading 2\">Manufacturers\u00a0<\/span><\/span><span class=\"EOP SCXW177472733 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">As a manufacturer, you must:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure that a product complies with the applicable accessibility requirements before placing it on the market<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">carry out a conformity assessment by\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW16182043 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16182043 BCX8\">Drawing up technical documentation<\/span><span class=\"NormalTextRun SCXW16182043 BCX8\">, which<\/span><span class=\"NormalTextRun SCXW16182043 BCX8\"> should provide <\/span><span class=\"NormalTextRun SCXW16182043 BCX8\">at<\/span><span class=\"NormalTextRun SCXW16182043 BCX8\"> minimum a general description of the product and <\/span><\/span><span class=\"TextRun SCXW16182043 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16182043 BCX8\">the extent to which the product <\/span><span class=\"NormalTextRun SCXW16182043 BCX8\">complies with<\/span><span class=\"NormalTextRun SCXW16182043 BCX8\"> harmonised standards and technical specifications (such as EN 17161 or EN 301 549). If you have not applied European standards, you should describe how the product <\/span><span class=\"NormalTextRun SCXW16182043 BCX8\">complies with<\/span><span class=\"NormalTextRun SCXW16182043 BCX8\"> the accessibility requirements.<\/span><\/span><span class=\"EOP SCXW16182043 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"29\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span class=\"TextRun SCXW54143795 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW54143795 BCX8\">Putting in place procedures to ensure that the manufacturing process and monitoring <\/span><span class=\"NormalTextRun SCXW54143795 BCX8\">remains<\/span><span class=\"NormalTextRun SCXW54143795 BCX8\"> in compliance with the relevant technical documentation and with the accessibility requirements.<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"TextRun SCXW257535844 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW257535844 BCX8\">once compliance has been <\/span><span class=\"NormalTextRun SCXW257535844 BCX8\">demonstrated<\/span><span class=\"NormalTextRun SCXW257535844 BCX8\"> by the above process, <\/span><\/span><span class=\"TextRun SCXW257535844 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW257535844 BCX8\">affix the CE mark <\/span><span class=\"NormalTextRun SCXW257535844 BCX8\">and <\/span><span class=\"NormalTextRun SCXW257535844 BCX8\">draw up the Declaration of Conformity\u00a0<\/span><\/span><span class=\"EOP SCXW257535844 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW102632681 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102632681 BCX8\">e<\/span><span class=\"NormalTextRun SCXW102632681 BCX8\">nsure that the product can be <\/span><span class=\"NormalTextRun SCXW102632681 BCX8\">identified<\/span><span class=\"NormalTextRun SCXW102632681 BCX8\"> by consumers in an easily visible and legible way.\u00a0<\/span><\/span><span class=\"EOP SCXW102632681 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li><span data-contrast=\"auto\">This includes a type, batch or serial number or any other identifying element.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">If the size and\/or nature of the product does not allow this, the information should be provided on the packaging or in a document accompanying the product.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span class=\"TextRun SCXW193694764 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW193694764 BCX8\">indicate on the product <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">\u2013 <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">or<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">,<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> where this is not possible<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">, <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">on the packaging or in a document <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">accompanying<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> the product<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> \u2013<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> the manufacturer<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">\u2019s<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> name, registered trade name or registered trademark<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">, <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">address<\/span><span class=\"NormalTextRun SCXW193694764 BCX8\"> and single point of contact in a language <\/span><span class=\"NormalTextRun SCXW193694764 BCX8\">consumers can easily understand<\/span><\/span><span class=\"EOP SCXW193694764 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span>\n<ul>\n<li><span class=\"TextRun SCXW165223355 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW165223355 BCX8\">ensure that products are accompanied with clear instructions and safety information in <\/span><span class=\"NormalTextRun SCXW165223355 BCX8\">a <\/span><span class=\"NormalTextRun SCXW165223355 BCX8\">language consumers can easily<\/span> <span class=\"NormalTextRun SCXW165223355 BCX8\">understand<\/span><span class=\"NormalTextRun SCXW165223355 BCX8\"><br \/>\n<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Once the product is on the market, you must:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">keep the technical documentation and the EU declaration of conformity for 5 years after the product has been placed on the market<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">ensure all information and documentation needed to demonstrate conformity with the relevant accessibility requirements is available in language that can be easily understood by and provided to the relevant market surveillance authority upon request<\/span><\/p>\n<p><b><span data-contrast=\"auto\">You must also:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">keep a register of products that do not comply with the accessibility requirements and any related complaints.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">cooperate with the market surveillance authority on any action taken to eliminate non-compliance with the accessibility requirements<\/span><span data-ccp-props=\"{}\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">If you believe a product is not in conformity with the EAA, you must immediately:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">take the necessary corrective measures to bring the product into conformity, or if appropriate, withdraw the product, and\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">inform the relevant market surveillance authorities of the non-compliance and any corrective measures taken<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span class=\"NormalTextRun SCXW123978995 BCX8\">Information about <\/span><span class=\"NormalTextRun SCXW123978995 BCX8\">m<\/span><span class=\"NormalTextRun SCXW123978995 BCX8\">anufacturers<\/span><span class=\"NormalTextRun SCXW123978995 BCX8\">\u2019<\/span><span class=\"NormalTextRun SCXW123978995 BCX8\"> obligations can be found in S.I. 636\/2023, Part 4, Regulation 8<\/span><\/p>\n<h3><span class=\"TextRun SCXW17985734 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17985734 BCX8\" data-ccp-parastyle=\"heading 2\">Importers<\/span><\/span><span class=\"EOP SCXW17985734 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">As an importer, you must:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure the manufacturer has complied with its obligation to draw up technical documentation and carry out the conformity assessment procedure\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure the product has a CE mark\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure the product is accompanied by all relevant documentation, such as clear instructions and safety information in a language consumers can easily understand<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure the manufacturer has complied with the traceability requirements (type, batch or serial number and the manufacturer\u2019s name, registered trade name or registered trademark, address and single point of contact in a language consumers can easily understand)<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">indicate your name, registered trade name or registered trademark and address on the product or where this is not possible on the packaging.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">not place a product on the market if you believe it does not comply with the relevant accessibility requirements\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">not jeopardise the compliance of a product with the accessibility requirements<\/li>\n<\/ul>\n<p><span data-ccp-props=\"{}\"><b><span data-contrast=\"auto\">Once a product has been placed on the market, you must:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">keep a copy of the EU declaration of conformity for a period of 5 years<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">ensure that the technical documentation can be made available to the relevant market surveillance authority\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">keep a register of products that do not comply with the accessibility requirements and related complaints<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">cooperate with the relevant market surveillance authority\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">If you believe a product is not in compliance with the EAA, you must immediately:\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span data-contrast=\"auto\">inform the relevant market surveillance authority of any non-compliance<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"31\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span data-contrast=\"auto\">take corrective actions to bring the product into compliance, or if appropriate, withdraw the product\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW58953973 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW58953973 BCX8\">Information about importer obligations can be found in S.I. 636\/2023, Part 4, Regulation 10.<\/span><\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Distributors\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">As a distributor, you must:\u00a0<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><\/p>\n<ul>\n<li>verify that the product has a CE mark<\/li>\n<li>verify that the product is accompanied by all relevant documentation, such as clear instructions and safety information in a language consumers can easily understand<\/li>\n<li>verify that the manufacturer and importer contact details are present on the product, its packaging or a document accompanying the product, and that the manufacturer has complied with the traceability requirements (product identification and manufacturer contact details)<\/li>\n<li>not place a product on the market if you believe it does not comply with the relevant accessibility requirements.<\/li>\n<li>not jeopardise the compliance of a product to the accessibility requirements<\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Once a product has been placed on the market:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"22\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Immediately inform the relevant market surveillance authority of any non-compliance and take immediate corrective actions to bring the product into compliance, or if appropriate, withdraw the product\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"22\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cooperate with the relevant market surveillance authority\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{}\">Information about distributor obligations can be found in S.I. 636\/2023, Part 4, Regulation 11. <\/span><\/p>\n<h2><span class=\"TextRun SCXW112755548 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW112755548 BCX8\" data-ccp-parastyle=\"heading 1\">Accessibility requirements<\/span><\/span><span class=\"EOP SCXW112755548 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span class=\"TextRun SCXW57333070 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57333070 BCX8\">The <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">accessibility r<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">equirements outline what companies must do to <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">comply with<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\"> the EAA, but they do not specify how a company must do this. This allows for innovation in how companies design and manufacture <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">compliant<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\"> products and service<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">s<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">, without prescribing how conformity may be achieved.<\/span> <span class=\"NormalTextRun SCXW57333070 BCX8\">The <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">a<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">ccessibility <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">r<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">equirements can be found in Article 4 and Annex <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">I<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\"> of <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">the EAA<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\"> and Part 3, Regulation <\/span><span class=\"NormalTextRun SCXW57333070 BCX8\">5<\/span><span class=\"NormalTextRun SCXW57333070 BCX8\"> and Schedule 1 of S.I. 636\/2023.\u00a0<\/span><\/span><span class=\"EOP SCXW57333070 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Example: <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Consider the following accessibility requirement: \u2018when the product <\/span><span data-contrast=\"auto\">uses colour to convey information, indicate an action, require a response or identify elements, it shall provide an alternative to colour.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This requirement does not specify what the alternative must be, simply that an alternative must be provided so that persons with disabilities can access, perceive, operate, understand, and control the product.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The accessibility requirements cover several aspects of the relevant products and services.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">There are requirements on the <\/span><b><span data-contrast=\"auto\">features<\/span><\/b><span data-contrast=\"auto\">, <\/span><b><span data-contrast=\"auto\">elements<\/span><\/b><span data-contrast=\"auto\">, and <\/span><b><span data-contrast=\"auto\">functions<\/span><\/b><span data-contrast=\"auto\"> of the product, as well as requirements on <\/span><b><span data-contrast=\"auto\">user interface<\/span><\/b><span data-contrast=\"auto\"> and <\/span><b><span data-contrast=\"auto\">functionality design<\/span><\/b><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Annex II of the EAA provides useful examples that map onto each accessibility requirement. Below is an example of an accessibility requirement with a corresponding example from Annex II.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When the <\/span><span data-contrast=\"none\">product<\/span><span data-contrast=\"auto\"> uses colour to convey information, indicate an action, require a response or identify elements, it shall provide an alternative to colour.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"auto\">Example: <\/span><\/h3>\n<p><span data-contrast=\"auto\">if giving a choice to press the green or the red button for selecting an option, you could also add writing on the buttons indicating what the options are, in order to allow a person who is colour blind to make the choice.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">There are also requirements on the provision of information and support services related to the products. This is not an exhaustive list of categories.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>How can you comply with the accessibility requirements?<\/h2>\n<p>While the accessibility requirements in the EAA don\u2019t tell you how you must satisfy them, you can ensure that you are complying with each requirement by applying European standards and checking the Functional Performance Criteria.<\/p>\n<h3>What are European standards?<\/h3>\n<p>A standard is a technical specification that can be used to comply with the requirements set out in European laws. These EU standards are often referred to as harmonised standards, and products or services which comply with these standards will be presumed to be in conformity with the accessibility requirements.<\/p>\n<h3>Which harmonised standards are relevant to the EAA?<\/h3>\n<p><b><span data-contrast=\"auto\">Key existing standards:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/accessible-eu-centre.ec.europa.eu\/content-corner\/digital-library\/en-3015492021-accessibility-requirements-ict-products-and-services_en?prefLang=sv\"><span data-contrast=\"none\">EN 301 549<\/span><\/a><span data-contrast=\"auto\">: Accessibility Requirements for ICT products and services\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/accessible-eu-centre.ec.europa.eu\/content-corner\/digital-library\/en-171612019-design-all-accessibility-following-design-all-approach-products-goods-and-services_en\"><span data-contrast=\"none\">EN 17161<\/span><\/a><span data-contrast=\"auto\">: Design for All \u2013 Accessibility following a design for all approach in products, goods, and services \u2013 Extending the range of users.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"33\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">This includes requirements for processes and procedures that address accessibility along the \u2018end to end\u2019 chain and involving users in your design and development process. The upcoming harmonised revision of the standard will also map onto ISO9001, a popular quality management standard that your organisation may already be using.<\/span><span data-ccp-props=\"{}\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The list of new relevant standards to be drafted include:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Harmonised standard setting up requirements on the accessibility of non-digital information related to products.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Harmonised standard for the accessibility of support services related to products and services (help desks, call centres, technical support, relay services and training services)\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Functional Performance Criteria\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The European Accessibility Act also includes Functional Performance Criteria alongside its accessibility requirements. These criteria must be used when the accessibility requirements of Annex I do not address one or more functions or features of your product or service, or when applying the criteria results in equivalent or increased accessibility for persons with disabilities.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The following is a list of the criteria covered by the act; each indicate that that a product or service should provide at least one mode of operation that enables:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Usage without vision<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage with limited vision<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage without perception of colour\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage without hearing\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage with limited hearing\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage without vocal capability\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage with limited manipulation or strength\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage with limited reach\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Minimizing the risk of triggering photosensitive seizures\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Usage with limited cognition\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Privacy: at least one mode of operation that maintains privacy is required when using features that are provided for accessibility.<\/span><\/li>\n<\/ol>\n<p><span class=\"TextRun SCXW99722349 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightRest SCXW99722349 BCX8\">Further details are provided in Annex 1, Section 7 of <\/span><span class=\"NormalTextRun CommentHighlightRest SCXW99722349 BCX8\">the EAA<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW99722349 BCX8\"> and Schedule 1, Part 7 of S.I. 636\/2023.<\/span><\/span><span class=\"EOP CommentHighlightPipeRest SCXW99722349 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">Example: <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Consider the following accessibility requirement:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"42\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u2018Self-service terminals must provide for text to speech technology.\u2019<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"42\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">This requirement covers a specific aspect of a self-service terminal that must be addressed to ensure it is accessible.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"42\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">However, if there are other aspects of that self-service terminal not specifically called out in the accessibility requirements that would stop a blind person using the terminal, those too must be addressed in order to satisfy the functional performance criteria that covers \u2018usage without vision: where the product or service provides visual modes of operation, it shall provide at least one mode of operation that does not require vision.\u2019<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The EAA aims to grow the range of users for the products and services it regulates by making them more <\/span><b><span data-contrast=\"auto\">accessible<\/span><\/b><span data-contrast=\"auto\">. To start implementing the EAA in your company, you must first understand what it means for something to be accessible.\u00a0<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Below are some basic principles and approaches you can use to make your products more accessible.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW242938824 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW242938824 BCX8\" data-ccp-parastyle=\"heading 2\">Access, Understand and Use<\/span><\/span><span class=\"EOP SCXW242938824 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p>Access, understand and use is about how people generally interact with a product or service: first, they access it (approach and perceive); secondly, they understand it (comprehend and decide); and thirdly, they use it (act or react).<\/p>\n<h3>Example:<\/h3>\n<p>Consider how several different users might interact with a touch-screen payment terminal inside a restaurant.<\/p>\n<ul>\n<li>A wheelchair user may find that they cannot access the payment terminal because it is located on a narrow path where there is not sufficient space for their wheelchair.<\/li>\n<li>A person with an intellectual disability might not be able to understand how to use the payment terminal because the instructions for use are not intuitive, in plain language, or accompanied by images.<\/li>\n<li>A person with a visual impairment might find that there are no alternative options to interact with the payment terminal except through the touch screen, and therefore they cannot use it because there is no audio output when the screen is touched.<\/li>\n<\/ul>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Layered accessibility:<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Accessibility is layered, meaning that <\/span><b><span data-contrast=\"auto\">several aspects of the environment<\/span><\/b><span data-contrast=\"auto\"> interact and affect the level of accessibility of a product. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Example: <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\"><br \/>\n<\/span><\/h3>\n<p><span data-contrast=\"auto\">Consider a self-service ticketing machine.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The machine can read out the text it displays so that blind people can use it.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">However, the self-service ticketing machine is placed in a loud, busy environment in a train station and cannot be used with headphones, making it inaccessible for blind users in peak commuting times<\/span><\/li>\n<\/ul>\n<h3><span class=\"TextRun SCXW130596991 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW130596991 BCX8\" data-ccp-parastyle=\"heading 2\">Universal Design<\/span><\/span><span class=\"EOP SCXW130596991 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Universal Design is an approach to promoting accessibility and usability in products and services.<\/span> <span data-contrast=\"auto\">Incorporating a Universal Design approach in the design and development of your products can assist you in satisfying the requirements of the EAA. See here for further information <\/span><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/the-7-principles\"><span data-contrast=\"none\">https:\/\/universaldesign.ie\/about-universal-design\/the-7-principles<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Following a universal approach means designing so that your product or service can be accessed, understood, and used:\u00a0<\/span><span data-ccp-props=\"{}\"><br \/>\n<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">to the greatest possible extent<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">in the most independent and natural manner possible<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">in the widest possible range of situations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">without the need for adaption, modification, assistive devices, or specialised solutions <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\"><br \/>\n<\/span><\/li>\n<\/ol>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Perceivable, Operable, Understandable, and Robust (P.O.U.R.)<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Accessibility in information and communication technology (ICT) is understood as the extent to which an ICT product or service is <\/span><b><span data-contrast=\"auto\">perceivable<\/span><\/b><span data-contrast=\"auto\">, <\/span><b><span data-contrast=\"auto\">operable<\/span><\/b><span data-contrast=\"auto\">, <\/span><b><span data-contrast=\"auto\">understandable<\/span><\/b><span data-contrast=\"auto\">, and <\/span><b><span data-contrast=\"auto\">robust<\/span><\/b><span data-contrast=\"auto\">. These are known as the P.O.U.R. principles.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Perceivable: <\/span><\/b><b><span data-contrast=\"none\">content is presented in ways that can be perceived by all.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For example, for content presented on a touch screen tablet to be perceivable by a blind user, the tablet could provide a speech to text function. Alternatively, a user with partial vision might need the tablet to provide control of magnification, contrast, and brightness. Including these modes of operation on your product makes them perceivable to both users who can see, who have partial but functional vision, and those who have no usable vision whatsoever. By making these simple design decisions, you will make your product <\/span><b><span data-contrast=\"none\">perceivable<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Operable: <\/span><\/b><b><span data-contrast=\"none\">user interface components and navigation must be operable.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">It is important when designing products to ensure that every component should be operable by people using different ways of doing so.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Consider a remote control used to operate a television. Someone using voice-control may need to activate the buttons on the remote using dictation software. However, another user may not have vocal capability and will also need to be able to operate the remote using limited manipulation or strength. They might need to operate the remote using big buttons that are very sensitive to touch. Making sure that your interface components can be operated in multiple ways, will make it <\/span><b><span data-contrast=\"none\">operable<\/span><\/b><span data-contrast=\"none\"> by everyone.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Understandable:<\/span><\/b> <b><span data-contrast=\"none\">information and the operation of user interface must be understandable.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Complex and long-winded text can prevent users from understanding important content. It especially impacts users with intellectual disabilities and those for whom English is not their primary language.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Consider the instructions that accompany a mobile phone. To make the instructions understandable for a diverse range of users, the text should be simple, clear, and concise. You might consider adding explanatory images to guide the user through key functions such as turning the phone on.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Preparing content in this way can support the goal of making your instructions <\/span><b><span data-contrast=\"none\">understandable.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Robust: <\/span><\/b><b><span data-contrast=\"none\">content is reliable and compatible with assistive technology and standards<\/span><\/b><span data-contrast=\"none\">.<\/span><\/p>\n<p><span data-contrast=\"none\">When you are designing your product, you cannot know the range of users who will use the product or what assistive devices they might use to operate it. It is therefore important that your product can be used by a wide range of users, using a broad array of devices.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For example, consider a self-service payment terminal provided in a restaurant. The terminal has an \u2018accessibility button\u2019 that lowers the display on the touch screen terminal to provide access for those with limited reach (perhaps a wheelchair user or any number of individuals with a range of statures). However, there are no features for visually impaired users that would allow for their use of the terminal: the touch screen does not provide text to speech or have a keypad.\u00a0 These are the types of things you need to bear in mind in order that your interface is <\/span><b><span data-contrast=\"none\">robust<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The European standard <\/span><a href=\"https:\/\/accessible-eu-centre.ec.europa.eu\/content-corner\/digital-library\/en-3015492021-accessibility-requirements-ict-products-and-services_en?prefLang=sv\"><span data-contrast=\"none\">EN 301 549<\/span><\/a><span data-contrast=\"auto\"> includes requirements under each of the P.O.U.R. principles to ensure accessibility is achieved in your ICT product or service. We will discuss more about European standards and their role in the EAA later in this document.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW219932650 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW219932650 BCX8\" data-ccp-parastyle=\"heading 2\">Involving <\/span><span class=\"NormalTextRun SCXW219932650 BCX8\" data-ccp-parastyle=\"heading 2\">d<\/span><span class=\"NormalTextRun SCXW219932650 BCX8\" data-ccp-parastyle=\"heading 2\">iverse <\/span><span class=\"NormalTextRun SCXW219932650 BCX8\" data-ccp-parastyle=\"heading 2\">u<\/span><span class=\"NormalTextRun SCXW219932650 BCX8\" data-ccp-parastyle=\"heading 2\">sers<\/span><\/span><span class=\"EOP SCXW219932650 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">To implement the accessibility requirements in the EAA those designing and developing products and services must understand and meet a<\/span><b><span data-contrast=\"auto\"> diverse range of users\u2019 accessibility needs<\/span><\/b><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Each individual user has their own profile of needs, characteristics, capabilities, and preferences. To help improve accessibility for a wider diversity of users<\/span><span data-contrast=\"auto\">, you need to involve a diverse range of users that can inform about their experience with accessibility barriers in the product or service, and their user accessibility needs of that product or service.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3>Example:<\/h3>\n<p>Consider the requirement that information on products be understandable.<\/p>\n<ul>\n<li>To make information understandable, you must first understand a diverse range of users\u2019 accessibility needs.<\/li>\n<li>A user who has an intellectual disability and a user who uses sign language will have different accessibility needs for information to be understandable to them<\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">More information on involving a diverse range of users in the design and development process can be found in the European standard EN17161. <\/span><span data-contrast=\"auto\">You can find more information about European standards and their role in the EAA below.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Links to accessibility toolkits and other resources can be found below and on the <\/span><a href=\"https:\/\/nda.ie\/\"><span data-contrast=\"none\">website of the National Disability Authority (NDA)<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3>Examples of common issues<\/h3>\n<p><strong>Issue 1:<\/strong><span data-contrast=\"auto\"> Digital interfaces that cannot be handled with a keyboard.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Who does this affect?<\/strong> Among others, this creates a barrier for people who cannot use a mouse or a touch screen.<\/p>\n<p><strong>Issue 2:<\/strong><span data-contrast=\"auto\"> Unnecessarily complicated or unclear information that is not available in plain language or easy-read formats.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Who does this affect?<\/strong><span data-contrast=\"auto\"> This affects many people, including people with intellectual disabilities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Issue 3:<\/strong><span data-contrast=\"auto\"> Information that is provided only through one format, such as a pdf that is not made accessible.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Who does this affect?<\/strong><span data-contrast=\"auto\"> Among others, this affects people with visual impairments who may use screen readers that are not compatible with inaccessible pdfs.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW39999159 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW39999159 BCX8\" data-ccp-parastyle=\"heading 1\">Suggested next steps<\/span><\/span><span class=\"EOP SCXW39999159 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"36\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Consider what can be done immediately and address those requirements first. Compare your products against the standards, principles and approaches listed above, and remember that the best way to understand barriers in your product may be to involve users in your design and development process.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"36\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Use the resources linked below to learn more about the EAA and accessibility.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"36\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Map your supply chain: the EAA also includes accessibility requirements on support services, information about a product and its packaging, and even requirements on procedures. Check for any accessibility risks and opportunities in your supply chain.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"36\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Consider the consumer journey from start to finish \u2013 can users access and understand information about the product before they buy, any instructions for use, and information on disposal when they\u2019re done with the product?\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"36\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Create simple explanations for entire staff on what accessibility requirements are applicable to you and how you intend to meet the accessibility requirements. Consider training for your staff.<\/span><\/li>\n<\/ol>\n<h2><span class=\"TextRun SCXW5797690 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW5797690 BCX8\" data-ccp-parastyle=\"heading 1\">Glossary<\/span><span class=\"NormalTextRun SCXW5797690 BCX8\" data-ccp-parastyle=\"heading 1\">\u00a0<\/span><\/span><span class=\"EOP SCXW5797690 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><b><span data-contrast=\"auto\">European Directive<\/span><\/b><span data-contrast=\"auto\">: a legislative act that sets out a goal that EU countries must achieve. However, it is up to the individual countries to devise their own laws on how to reach these goals.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Economic Operator:<\/span><\/b><span data-contrast=\"auto\"> the manufacturer, the authorised representative, the importer, the distributor, or the service provider.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Microenterprise:<\/span><\/b><span data-contrast=\"auto\"> an enterprise which employs fewer than 10 persons, and which has an annual turnover not exceeding \u20ac2 million or an annual balance sheet total not exceeding \u20ac2 million. The EAA treats microenterprises differently than other economic operators. It is important that you know whether you qualify as a microenterprise under the EAA.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Small and Medium Enterprises (SMEs):<\/span><\/b><span data-contrast=\"auto\"> enterprises which employ fewer than 250 persons, and which have an annual turnover not exceeding EUR 50 million, or an annual balance sheet total not exceeding EUR 43 million but excludes microenterprises.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">System:<\/span><\/b> <span data-contrast=\"none\">product, service, or built environment or any combination of them with which the user interacts.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Universal Design:<\/span><\/b><span data-contrast=\"auto\"> the design and composition of an environment so that it may be accessed, understood and used\u2014 to the greatest practicable extent, in the most independent and natural manner possible, in the widest possible range of situations, and without the need for adaptation, modification, assistive devices or specialised solutions, by persons of any age or size or having any particular physical, sensory, mental health or intellectual ability or disability, and means, in relation to electronic systems, any electronics-based process of creating products, services or systems so that they may be used by any person.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">User Accessibility Need:<\/span><\/b><span data-contrast=\"auto\"> user needs related to features or attributes that are necessary for a system to be accessible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW250381296 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW250381296 BCX8\" data-ccp-parastyle=\"heading 1\">The law<\/span><\/span><span class=\"EOP SCXW250381296 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The European Accessibility Act (EAA) is a European law known <\/span><a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32019L0882\"><span data-contrast=\"none\">as Directive 2019\/882<\/span><\/a><span data-contrast=\"none\">. <\/span><span data-contrast=\"auto\">The EAA is the first European directive of its kind, containing accessibility requirements that regulate certain products and services in both the private and public sector. The EAA\u2019s accessibility requirements will be enforced by each EU member state through national legislation in that member state.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">Who does the EAA apply to?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The EAA applies to any business that wishes to trade the relevant products and provide the relevant services in the EU, regardless of where that business is based is based.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">What does the EAA cover?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The European accessibility act covers\u202fproducts and services\u202fthat have been identified as being most important for\u202fpersons with disabilities. All businesses, including microenterprises dealing with products, must apply the accessibility requirements of the EAA, to the extent that they do not fundamentally alter the product or disproportionately burden the business.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><span data-contrast=\"none\">How is the EAA implemented in Ireland?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">The European Accessibility Act is implemented in Irish law by <\/span><a href=\"https:\/\/www.irishstatutebook.ie\/eli\/2023\/si\/636\/made\/en\/print\"><span data-contrast=\"none\">S.I. 636\/2023<\/span><\/a><span data-contrast=\"auto\">. S.I. 636\/2023 contains the accessibility requirements that are in the EAA, but in addition the S.I. includes information on the six different authorities in Ireland that will be responsible for regulating the products and services.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW237503238 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW237503238 BCX8\" data-ccp-parastyle=\"heading 1\">Enforcement<\/span><\/span><span class=\"EOP SCXW237503238 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span class=\"TextRun SCXW262196330 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262196330 BCX8\">The Market Surveillance Authority and Compliance Authority have several avenues to enforce compliance with the European Accessibility Act, including fines and imprisonment in exceptional cases.\u00a0<\/span><\/span><span class=\"EOP SCXW262196330 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW129668725 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW129668725 BCX8\" data-ccp-parastyle=\"heading 1\">Exceptions to compliance<\/span><span class=\"NormalTextRun SCXW129668725 BCX8\" data-ccp-parastyle=\"heading 1\">\u00a0<\/span><\/span><span class=\"EOP SCXW129668725 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">There are two ways that you may be exempt from the accessibility requirements in the EAA. However, you must satisfy certain conditions. It is important to note that exceptions should be applied in exceptional cases, and in all cases the EAA still requires the economic operator to make the product as accessible as possible.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If economic operators rely on either of these exceptions, they must inform the market surveillance authority. However, if you are a microenterprise, you do not need to inform the market surveillance authority, but <\/span><b><span data-contrast=\"auto\">you do need <\/span><\/b><span data-contrast=\"auto\">to maintain relevant information on the use of either exception in case it is requested.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Fundamental alteration: <\/strong><span data-contrast=\"auto\">Fundamental alteration is a significant change that results in the fundamental alteration of the basic nature of a product or service.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3>Example:<\/h3>\n<p>To understand fundamental alteration, consider the product of a speaker that connects with a mobile device to play music. Imposing a change on a speaker to make it convey visual information would be a significant change to the product that would result in a fundamental alteration to its basic nature: to provide audio.<\/p>\n<p><strong>Disproportionate burden: <\/strong><span data-contrast=\"auto\">In the context of the EAA, disproportionate burden compares the burden of applying an accessibility requirement with the benefit of applying an accessibility requirement. However, anyone applying disproportionate burden must weigh the cost to the user if the accessibility feature is not present. The cost to the user then must be balanced against the cost (and benefits) of implementing an accessibility requirement to the economic operator. If, after taking account of all these considerations, the burden of applying an accessibility requirement disproportionately outweighs the potential benefits, the economic operator is exempt from that requirement.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Some key features of disproportionate burden economic operators should be aware of:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Disproportionate burden must be assessed in the application of each accessibility requirement. This means, economic operators must weigh each requirement independently, one by one, and determine the cost and benefit of each individual requirement you will claim disproportionate burden for, before you claim it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Disproportionate burden should be understood as measures that would impose an additional excessive organisational or financial burden on the economic operator, while considering the likely resulting benefit for persons with disabilities.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Economic operators cannot rely on disproportionate burden if they are in receipt of funding to improve accessibility\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Information about disproportionate burden and fundamental alteration can be found in Part 6, Regulation 15 of S.I. 636\/2023.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The criteria for the assessment of disproportionate burden are laid out in Schedule 4 of S.I. 636\/2023. This includes criteria that will need to be relied on when assessing disproportionate burden. Schedule 2 of S.I. 636\/2023 includes the conformity assessment procedure that contains the requirement that economic operators must produce technical documentation that demonstrates how the accessibility requirement they did not apply imposed a disproportionate burden.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While microenterprises are not subject to the same documentation requirements for fundamental alteration or disproportionate burden, companies relying on either exemption must still be prepared to provide information relevant to the criteria outlined in Schedule 4 of S.I. 636\/2023 if the market surveillance authority requests it.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW64360610 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW64360610 BCX8\" data-ccp-parastyle=\"heading 1\">Resources:<\/span><\/span><span class=\"EOP SCXW64360610 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><b><span data-contrast=\"auto\">To learn more about the European Accessibility Act:\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Visit the <\/span><a href=\"https:\/\/universaldesign.ie\/communications-digital\/european-accessibility-act\"><span data-contrast=\"none\">National Disability Authority\u2019s webpage on the European Accessibility Act.<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Visit <\/span><a href=\"https:\/\/commission.europa.eu\/strategy-and-policy\/policies\/justice-and-fundamental-rights\/disability\/union-equality-strategy-rights-persons-disabilities-2021-2030\/european-accessibility-act_en\"><span data-contrast=\"none\">the European Commission\u2019s webpage on the European Accessibility Act<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Visit <\/span><a href=\"https:\/\/accessible-eu-centre.ec.europa.eu\/content-corner\/news\/eaa-comes-effect-june-2025-are-you-ready-2025-01-31_en\"><span data-contrast=\"none\">Accessible EU\u2019s website<\/span><\/a><span data-contrast=\"auto\"> and learn more about its resources on the European Accessibility Act.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">To learn more about standards:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Visit the National Standard Authority Ireland\u2019s <\/span><a href=\"https:\/\/www.nsai.ie\/standards\/sectors\/universal-design-and-inclusion\/\"><span data-contrast=\"none\">webpage on standards on universal design and inclusion.<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">To learn more about accessibility:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Review the National Disability Authority\u2019s (NDA) resources<\/span><\/p>\n<ol>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/communications-digital\/customer-communications-toolkit-a-universal-design-approach\/customer-communications-toolkit-a-universal-design-approach-navigation\"><span data-contrast=\"none\">The Customer Communications Toolkit<\/span><\/a><span data-contrast=\"auto\">: This Toolkit has design guidance on communication under three areas: written, spoken, and signed, and digital.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/communications-digital\/web-and-mobile-accessibility\/web-accessibility-techniques\/design-accessible-digital-content-introduction-and-index\/always-test-your-designs-with-users-who-have-access-needs\"><span data-contrast=\"none\">Web Accessibility Techniques<\/span><\/a><span data-contrast=\"auto\">: While accessibility guidelines are essential for setting, examining, and referencing a desired level of accessibility, they can be cumbersome to use for anyone other than auditors or other accessibility professionals. The information in this section provides practical advice and direction for anyone involved in web development, design, and content. Topics covered include developing accessible data tables, using colour wisely, writing well-structured content and so on.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">If you would like to learn more about the P.O.U.R. (Perceivable, Operable, Understandable, and Robust) principles and Web Accessibility, check out I<\/span><a href=\"https:\/\/www.w3.org\/WAI\/fundamentals\/accessibility-intro\/\"><span data-contrast=\"none\">ntroduction to Web Accessibility<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">EN17161 \u2018Design for All &#8211; Accessibility following a Design for All approach in products, goods, and services &#8211; Extending the range of users\u2019 is a European process standard about using a Universal Design approach at all levels in organisations to continuously improve and manage the accessibility and usability of the products and services they provide.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">For more information about the standard check out the <\/span><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/products-and-services\/standard-i-s-en-171612019-design-for-all\"><span data-contrast=\"none\">Centre for Excellence in Universal Design\u2019s webpage on EN17161<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Visit the <\/span><a href=\"https:\/\/shop.standards.ie\/en-ie\/standards\/i-s-en-17161-2019-1146165_saig_nsai_nsai_2717159\/\"><span data-contrast=\"none\">National Standard Authority Ireland\u2019s EN17161 webpage<\/span><\/a><span data-contrast=\"auto\"> to purchase the standard.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/universal-design-approach\/guidelines-on-body-size\"><span data-contrast=\"none\">Guidelines on Body Size: Testing<\/span><\/a><span data-contrast=\"auto\">: This document discusses user testing and discusses the concept of oversampling. In oversampling, additional individuals with characteristics (for example, leg length, stature, mass) at the minimum and maximum boundaries are recruited. This ensures that multiple individuals represent user needs (for example, body sizes) in this critical portion of the design space.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/definition-and-overview\"><span data-contrast=\"none\">Definition and Overview of Universal Design (UD)<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\"><span data-contrast=\"auto\">Designing an environment so that it may be accessed, understood, and used to the greatest possible extent, in the most independent and natural manner possible, in <\/span><\/span>the widest range of situations, and without the need for adaption is called Universal Design. Aligning with the principles of Universal design can assist you in optimizing for accessibility in your products and services. To learn more check out:\u00a0<span data-ccp-props=\"{}\">\u00a0<\/span>\n<ol style=\"list-style-type: lower-roman;\">\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/definition-and-overview\"><span data-contrast=\"none\">Definition and Overview of Universal Design (UD)<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%2.\" data-font=\"\" data-listid=\"28\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%2.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><a href=\"https:\/\/universaldesign.ie\/about-universal-design\/the-7-principles\"><span data-contrast=\"none\">The 7 principles of Universal Design<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction\u00a0\u00a0 The European Accessibility Act (EAA) covers a range of digital products and services. The EAA will become law in Ireland on 28 June &hellip;<\/p>\n","protected":false},"author":247,"featured_media":0,"parent":49195,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-accessible.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"tags":[],"class_list":["post-49205","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>European Accessibility Act guidelines for microenterprises - CCPC Business<\/title>\n<meta name=\"description\" content=\"The Competition and Consumer Protection Commission is an independent statutory body that enforces competition and consumer protection law in Ireland\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"European Accessibility Act guidelines for microenterprises - 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