{"id":43029,"date":"2022-09-19T19:33:26","date_gmt":"2022-09-19T18:33:26","guid":{"rendered":"https:\/\/www.ccpc.ie\/business\/?page_id=43029"},"modified":"2024-12-06T13:44:18","modified_gmt":"2024-12-06T13:44:18","slug":"information-for-business-on-recalls","status":"publish","type":"page","link":"https:\/\/ccpc.inventise.ie\/business\/product-safety\/information-for-business-on-recalls\/","title":{"rendered":"Information for Business on recalls"},"content":{"rendered":"

Notifying a dangerous or non-compliant product<\/h2>\n

A business is obliged to inform both the manufacturer (if it is not the manufacturer) and the competent authority as soon as it becomes aware that a non-food consumer product may pose a risk to the safety and health of consumers.<\/p>\n

A business must also inform consumers of unsafe products on the Irish market and can use the\u202frecall notice template<\/a>\u202fwhen posting a recall notice to consumers.<\/p>\n

If the business is conducting a recall, it is obliged to notify the CCPC of the actions it proposes taking. If the recall involves a product that has been placed on more than one market (two Member States or more), the CCPC is required to notify the European Commission via\u202fSafety Gate<\/a> (formerly know as RAPEX). The European Commission then transmits this information to all EU Member States.<\/p>\n

The notify an unsafe product<\/a> page of our website contains information on how to submit a notification to the CCPC. If the product has also been sold in other EU or EEA states, the\u202fBusiness Gateway<\/a>\u202fcan be used to submit a notification on the product.<\/p>\n

It is essential that if a risk to consumers posed by a product is discovered the product is removed from sale and a notification is submitted immediately. The notification must be submitted even if not all of the information is available. Further information can be submitted later.<\/p>\n

The CCPC must be notified<\/a> if a product causes:<\/p>\n