Compliance Notice - Test compliance notice
During an inspection of the website, the CCPC found the trader provided
information which would be likely to deceive or mislead consumers as to their
rights, namely by providing information that would be likely to mislead consumers
as to their right to cancel a distance contract, and their right to be reimbursed
when they exercise their cancellation rights, which have been afforded to
consumers under the 2022 Act.
On 27 June 2023, the CCPC served a Compliance Notice on Vanilla Shoe
Boutique Limited directing the trader to do the following:
Remedy the instances of misleading information provided to consumers on the
website and ensure that the information available to consumers in the current
and any future terms and conditions regarding the refund conditions for
distance sales contracts accurately reflects the legal rights a consumer may
avail of under the Consumer Rights Act 2022
Media enquiries: communications@ccpc.ie
